Surge Casino Cookies Policy
This Cookies Policy explains how Surge Casino uses cookies and similar technologies when you visit or use our online casino services in Australia. It describes what these technologies do, the categories we may use, and the choices available to you.
Cookies help Surge Casino operate its website, remember selected preferences, understand how visitors use our services, and present more relevant content. This policy should be read together with our Privacy Policy and other applicable website terms. Surge Casino services are intended for people aged 18 and over.
Understanding Cookies
Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They allow the website to recognise your browser or device and retain limited information about your visit. Some cookies remain only while your browser is open, while others stay on your device for a defined period or until you remove them.
Surge Casino may also use similar technologies, such as pixels, tags, software development kits, local storage, and device identifiers. These tools can perform functions comparable to cookies, including measuring website activity, supporting security, and remembering settings.
Cookies do not normally contain information that directly identifies you by name. Depending on how they are used and the information associated with them, data collected through cookies may still be treated as personal information under applicable privacy requirements. Surge Casino handles such information in accordance with its Privacy Policy.
Cookie Categories Explained
The cookies used on the Surge Casino website may be grouped into the following categories. A single cookie can sometimes support more than one purpose, but the main categories are:
- Essential cookies, which support core website functions, security, account access, and responsible operation of the service.
- Performance cookies, which help us understand traffic, errors, navigation, and overall website performance.
- Functional cookies, which remember choices and improve the convenience of your visit.
- Marketing cookies, which may help measure advertising activity or deliver content that is more relevant to your interests.
The availability and use of particular cookies may change as Surge Casino updates its website, introduces new features, or changes the services provided through third parties. Where required, we will seek your permission before placing non-essential cookies on your device.
Cookies Needed for Operation
Essential cookies are required for important functions of the Surge Casino website. Without them, some services may not work correctly or may not be available. These cookies can help maintain a secure session, support account sign-in, protect transactions, remember privacy choices, and identify activity that may present a security risk.
Examples of essential functions may include:
- Keeping you signed in while you move between pages during a session.
- Supporting account, payment, and game-related security processes.
- Maintaining the correct operation of website forms and interactive features.
- Remembering whether you have viewed or responded to a cookie notice.
- Helping detect unusual activity, automated access, fraud, or other misuse.
Because these cookies support the delivery and security of services you request, they may not be capable of being disabled through the website cookie preference tool. You can usually block them through your browser, but doing so may prevent access to some parts of Surge Casino or cause features to operate incorrectly.
Measuring Website Performance
Performance cookies collect information about how visitors use the Surge Casino website. They can show which pages are visited, how users move through the site, whether pages load successfully, and where technical problems occur. The information is generally used in aggregated or pseudonymous form to help us assess and improve the service.
Performance information may assist Surge Casino with tasks such as:
- Monitoring page loading times and website stability.
- Identifying broken links, failed functions, and technical errors.
- Understanding which features are useful to visitors.
- Evaluating the effectiveness of website changes and updates.
- Improving navigation, usability, and the overall casino experience.
These cookies are not intended to record the content of your gameplay or provide a means of making decisions about you unrelated to website performance. Where consent is required for this category, performance cookies will be used in line with the choices you make through the cookie settings available on the website.
Remembering Your Preferences
Functional cookies allow the website to remember information you have selected or actions you have taken. They can make repeat visits more convenient by reducing the need to enter the same preferences each time. These cookies may also support features designed to provide a more personalised browsing experience.
Functional cookies may remember items such as language or display preferences, regional settings, selected website options, and information relating to the cookie preference tool. They do not replace the security checks required for account access, payments, age verification, or responsible gambling procedures.
If you decline or remove functional cookies, the core Surge Casino service may remain available, but some features may reset whenever you return to the website. You may also need to repeat certain selections or manually adjust your preferred settings during future visits.
Advertising and Marketing Cookies
Marketing cookies may be used to understand interactions with promotional content, measure advertising campaigns, limit repeated advertisements, and help make marketing communications more relevant. These cookies can be placed by Surge Casino or by service providers working on our behalf, subject to applicable requirements and your choices.
Depending on the tools in use, marketing cookies may record information such as the pages or promotions viewed, the source that brought you to the website, and whether you interacted with an advertisement. They are not intended to reveal your account password or payment credentials.
Surge Casino will not use marketing cookies to remove or weaken safer gambling protections. Marketing activity must not be understood as an invitation to gamble beyond your means. You should always set personal limits, take breaks, and use the responsible gambling controls available through your account where appropriate.
Where consent is needed, marketing cookies will not be placed until you provide an affirmative choice. You can change or withdraw that choice through the cookie settings tool, where available, or by adjusting your browser controls.
Controlling Your Cookie Choices
When you first visit the Surge Casino website, you may be shown a cookie banner or preference tool. This may allow you to accept optional cookies, reject them, or select individual categories. Your choices may be stored in an essential cookie so that we do not ask you again on every page.
You can also manage cookies through your browser. Most browsers allow you to view stored cookies, block particular categories, delete existing cookies, or receive a warning before a cookie is placed. Instructions differ between browsers and devices, so you should consult the relevant browser help settings.
Please note the following:
- Deleting cookies may remove saved preferences and require you to make selections again.
- Blocking essential cookies may affect sign-in, security, account functions, and website availability.
- Browser settings applied to one device or browser may not apply to another.
- Cookie choices may not automatically remove information already collected before the choice was changed.
- Some third-party tools may provide their own opt-out or preference mechanisms.
If you have questions about privacy or wish to exercise a relevant privacy right, please use the contact page on the Surge Casino website. Requests may be handled in accordance with applicable law and may require reasonable verification to protect account security.
Cookies Set by Other Providers
Some cookies and similar technologies may be provided by third parties that support Surge Casino with services such as website analytics, security, fraud prevention, payments, technical hosting, advertising measurement, or other functionality. These providers may process information collected through their technologies under their own privacy terms.
Third-party cookies may allow the relevant provider to recognise your browser when it interacts with services across different websites or platforms. The information available to a third party depends on the technology, the service arrangement, your device settings, and your cookie choices.
Surge Casino seeks to use third-party providers that are appropriate for the relevant service and expects them to handle information responsibly. Even so, third parties may update their technologies or policies independently. You should review the privacy and cookie information published by those providers where you want more detail about their practices.
Some third-party features may not function if optional cookies are refused. Essential third-party technologies used for security, payment processing, or core service delivery may continue to operate where they are necessary for the requested service or permitted under applicable requirements.
Changes to This Policy
Surge Casino may update this Cookies Policy when our website, technologies, service providers, business processes, or legal obligations change. An updated version will be published on this page with a revised effective date where appropriate.
Changes may include the addition or removal of cookie categories, changes to the purposes for which technologies are used, or adjustments to the ways in which preferences can be managed. If an update materially affects your choices, we may display a new notice or request consent again where required.
We recommend reviewing this page from time to time so that you remain informed about how Surge Casino uses cookies. Your continued use of the website after an update will be subject to the revised policy, except where applicable requirements require a separate consent or other action.
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